customer support professionalsâ€”donâ€™t shun this chance for a good possibility with an international manufacturing distribution company that enables one to do much more than simply using sales and fielding complaints. Together with over 4,000 world-class manufacturers, we are an industry-leading value-added supplier of numerous revolutionary and trustworthy commercial products. Since 1923, we've been committed to constantly obtaining the correct part in stock and always getting it into buyer when they require it.
you may supply our consumers with specialist help to numerous concerns and issues. Unlike most CSR functions, you certainly will develop continuous company relationships with your consumers through duplicated contact and assessment. Because is a site and parts center, our capability to get clientsâ€™ company usually will depend on your ability to quickly and efficiently provide them with the ideal components and/or solutions â€“ especially when clients are experiencing pricey equipment breakdowns. You will sporadically have actually hands-on responsibilities that'll require mechanical aptitude.
it is a great starting point that to grow toward a sales or administration profession. In the event that you enjoy the challenge of finding just the right component or perhaps the correct answer to meet a customerâ€™s needs, and you have the background weâ€™re looking for, you want to consult with you!
help consumers by phone plus in individual at our facility
Help clients obtain the parts they require
Interact thoroughly with consumers to clarify their demands, analysis, and recommend parts
Meet / go beyond monthly product sales goals while increasing customer care
Provide post order service
bodily measure specifications on a multitude of components
Our customer support Representatives tend to be self-motivated and driven by a desire to surpass objectives. Obtained powerful prioritization and multitasking skill, a feeling of urgency, and screen exceptional spoken and written communication. Interpersonal abilities together with power to establish rapport, build solid connections with a multitude of consumers are vital. certain qualifications for the role feature:
minimal half a year of customer support experience
Mechanical and mathematical aptitude
Excellent phone abilities
Ability and want to find out new systems and processes quickly
powerful computer skills, specifically succeed
High school diploma or equivalent
good driver's license and clean record (MVR)
SAP / ERP experience, preferred
Knowledge of professional distribution items and hydraulics, chosen
As a person provider Representative with used Industrial Technologies, you are part of a stable and well-known company with consistently powerful performance and growth. We encourage that contribute fresh a few ideas. We have been committed to your expert development in accordance with ongoing education. The following is are just some of that which we have to give you:
Base salary and bonus options
wellness, vision, and dental care protection, 401(k) w/ business fit
Paid holiday, ill time, and business holidays, Tuition reimbursement
personal instruction and development system
job development and development options
Build a rewarding job with a global frontrunner in commercial distribution! used Industrial Technologies (NYSE:
AIT) is a prominent professional distributor that provides significantly more than 6.5 million parts to offer the requirements of MRO and OEM consumers in virtually every business. Furthermore, AppliedÂ® provides engineering, design and systems integration for professional and fluid power applications, as well as customized mechanical, fabricated plastic and fluid energy store solutions. Used now offers storeroom services and inventory management solutions that offer added price to the customers.
we have been an equal employment opportunity workplace. All skilled candidates will get consideration for work without regard to battle, color, religion, national source, ancestry, sex, sexual direction, age, impairment, safeguarded veteran standing, marital standing, condition or other characteristic safeguarded by-law.
if you'd like accommodation for any area of the employment process because of a disability, kindly send a message to [click right here to exhibit]
or call 216-426-4389 to let us understand the nature of your request.