customer care professionalsâ€”donâ€™t avoid this opportunity for a great chance with an international commercial circulation business enabling one to do much more than taking orders and fielding complaints. Together with over 4,000 world-class manufacturers, our company is an industry-leading value-added provider of a multitude of innovative and trustworthy commercial items. Since 1923, we've been invested in constantly obtaining the correct component in stock and always setting it up into the customer once they require it.
You certainly will provide our consumers with expert help to a wide variety of questions and issues. Unlike many CSR roles, you'll build continuous business interactions with our customers through duplicated contact and consultation. Since this is a site and components center, our power to get consumersâ€™ company frequently hinges on your capability to quickly and efficiently supply them with the ideal parts and/or solutions â€“ particularly when clients are experiencing high priced gear breakdowns. Additionally, you will periodically have hands-on duties that may require technical aptitude.
it is an excellent starting place that to develop toward a sales or management job. If you benefit from the challenge of finding the ideal component or the correct treatment for fulfill a customerâ€™s needs, along with the background weâ€™re wanting, you want to talk to you!
Assist customers by phone plus person at our facility
assist clients have the parts they want
Interact thoroughly with clients to explain their needs, study, and recommend components
Meet / exceed month-to-month product sales targets while increasing customer care
offer post order solution
Physically measure specifications on numerous parts
Our Customer Service Representatives tend to be self-motivated and driven by a desire to meet or exceed expectations. They will have powerful prioritization and multitasking ability, a sense of urgency, and display exemplary spoken and written interaction. Interpersonal skills together with capacity to establish rapport, build solid interactions with numerous clients are vital. certain qualifications when it comes to part include:
Minimum a few months of customer support experience
Mechanical and mathematical aptitude
Excellent phone abilities
potential and aspire to discover brand-new systems and processes quickly
powerful computer system skills, especially Excel
senior school diploma or comparable
legitimate driver's license and clean record (MVR)
SAP / ERP experience, chosen
Knowledge of industrial circulation services and products and hydraulics, favored
As a Customer provider Representative with Applied Industrial Technologies, you will be element of a stable and established company with consistently strong performance and development. We encourage that contribute fresh some ideas. We have been focused on your expert development and with continuous instruction. The following is are just some of that which we have to give:
Base salary and bonus possibilities
wellness, eyesight, and dental coverage, 401(k) w/ organization match
Paid holiday, ill time, and business holidays, Tuition reimbursement
personal instruction and development program
profession development and development possibilities
Build a rewarding job with an international leader in commercial distribution! Applied Industrial Technologies (NYSE:
AIT) is a leading value-added distributor and technical solutions provider of manufacturing motion, fluid energy, flow control, automation technologies, and relevant maintenance products. Our leading companies, specialized services, and extensive understanding serve MRO and OEM customers in almost all commercial markets through our multi-channel abilities offering choice, convenience, and expertise.
we have been an equal work possibility manager. All skilled applicants will receive consideration for employment without reference to battle, shade, faith, nationwide source, ancestry, sex, intimate orientation, gender identification, age, disability, protected veteran status, marital condition, condition or any other characteristic shielded legally.
if you want accommodation regarding the main work process due to a disability, please send an email to [click right here showing]
or phone 216-426-4389 to allow united states know the nature of request.